[Terms & Conditions]
Article 1. Purpose
These terms and conditions set out the rights, obligations, and responsibilities between the Company and Members regarding the services provided through the website (hereinafter referred to as the “site” or “online store”) operated by StarUp (hereinafter referred to as “the company”, “we”, “us”).
Article 2. Definitions
A. The definitions of terms used in this Agreement are as follows:
1) 'Service' means the platform and store services and other individual services provided by the Company through the Site, etc. (hereinafter referred to as "Individual Services" for each service operated by the Company).
2) 'User' refers to members who use the service.
3) 'Member' refers to a user who agrees to this Agreement, accesses the service with an integrated account, and uses the service.
4) 'Integrated Account' refers to an account created based on the member's email address to enable smooth use of the service, and members can use individual services with the integrated account.
5) 'Post' refers to data, information, files, or links including symbols, characters, shapes, colors, sounds, voices, images, and videos (including their combinations) posted on the service.
6) 'Digital Content' refers to data or information in the form of symbols, characters, shapes, colors, sounds, voices, images, and videos (including their combinations) produced or processed in digital form to enhance their preservation and use.
7) 'Paid Service' refers to goods or services provided by the Company to users for a fee.
B. Terms not defined in this Agreement shall be governed by applicable laws and regulations.
Article 3. Specification and Amendment of Agreement
A. This Agreement shall be posted on the initial screen of the Site, etc. operated by the Company or announced by other means.
B. The Company may amend this Agreement within the scope not violating relevant laws and regulations such as the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communication Network Utilization and Information Protection, the Act on Consumer Protection in Electronic Commerce, etc., the Electronic Document and Electronic Commerce Basic Act, the Electronic Signature Act, and the Consumer Protection Act.
C. In the event of amending the Agreement, the Company shall notify the members in advance through the notice on the initial screen of the Site, etc. or via email at least 7 days before the effective date of the amended Agreement. However, if the amendment to the Agreement is disadvantageous to the members or constitutes a significant change in the rights or obligations of the members, the Company shall provide notice and notify according to the method prescribed in Article 5, and if it is difficult to provide individual notice due to reasons such as undisclosed or unmodified contact information of the members, the notice under this paragraph shall be deemed as individual notice.
D. When notifying or notifying the amendment to the Agreement pursuant to paragraph 3, the Company shall also notify the members that "if you do not agree to the amended Agreement, you may terminate the contract within 7 days (30 days if the amendment to the Agreement is disadvantageous to the members or constitutes a significant change in the rights or obligations of the members) from the date of the notice or notification, and if you do not express your intention to terminate the contract, it will be deemed that you have agreed to the amendment."
E. If the member does not express his/her intention to reject the amended Agreement within 7 days (30 days if the amendment to the Agreement is disadvantageous to the members or constitutes a significant change in the rights or obligations of the members) from the date of receipt of the notice or notification pursuant to paragraph 3, it shall be deemed that the member has agreed to the amendment to the Agreement. If the member does not agree to the amended Agreement, the member may terminate the service agreement based on the individual terms of the respective service.
Article 4. Provision of Services and Amendments
A. We carry out the following tasks:
1)Provide information on goods and services, and conclude purchase contracts
2)Fulfill delivery of contracted goods and services
3)Other tasks determined by us
B. In the event of unavailability or changes in technical specifications, the goods and services that we provide in future contracts may be subject to changes. In this case, we shall publicize the details and provision date of the modified goods and services on the web pages where they have been uploaded.
C. In the event of changes to the content of the services we provide under this contract, either due to the unavailability of goods or changes in technical specifications, we must immediately notify you through a means of contact where you can be reached.
Article 5. Service Suspension
A. The Company may temporarily suspend services under the following circumstances. If it is a pre-planned maintenance operation, the Company shall announce the suspension period and details of the operation in advance; however, in the event of an unforeseen failure, the Company may announce the details after the occurrence.
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System maintenance operations for service updates, information processing, and data renewal
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Maintenance operations for resolving system failures
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Regular PM operations
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Other reasonable reasons such as the need for system replacement or circuit failures that require service suspension.
B. The Company may suspend the provision of services until the reasons specified in the following items are resolved, and if there are no reasons that can be predicted or announced in advance, the Company shall announce the details afterward.
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If any of the reasons specified in Item 2 occur, and it is impossible to resolve them through temporary service suspension
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If a telecommunications service provider suspends the provision of telecommunications services
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If it is objectively impossible to provide services due to other irresistible reasons
Article 6. Account Registration
A. You can create a customer account on the online store after entering your personal information on the registration form that we have provided and by agreeing to the outlined terms and conditions.
B. We will accept your account registration request once you create an account, as described in Paragraph 1, unless one of the following conditions apply:
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If the applicant for membership is under 14 years of age
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If the applicant has lost membership qualification in accordance with the Terms of Service and related laws before applying for membership
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If the applicant uses another person's information without authorization or uses false information
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If approval is impossible due to the user's fault or if the user fails to provide information required by the Company
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If the user is deemed to use the service unfairly or commercially beyond the purposes defined by the Company
C. You shall let us know of any changes you wish to make to the personal information submitted with your application within a suitable period of time.
Article 7. Account Deletion and Loss of Eligibility
A. You may ask that your customer account be deleted at any time and we will process your request immediately.
B. We may limit or suspend your account privileges if any of the following conditions apply:
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If you submitted false information during the application
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If you fail to pay for the goods and services purchased through the online store or other cost associated with the use of the online store
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If you interfere with the use of the online store by other users or threaten the e-commerce environment by stealing personal information, etc.
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If you exploit the online store to engage in activities that are either illegal, violate these terms and conditions, or disrupt public order
C. If you engage in similar violations on two (2) occasions or more or fail to rectify the behavior within thirty (30) days following the limit/suspension on account privileges, we may terminate your account.
D. Your registration is canceled when we revoke your eligibility as an account holder. In this case, we will notify you and grant you at least thirty (30) days so that you can state your case before the cancellation is finalized.
Article 8. Account Notifications
A. We may send you notifications through the e-mail address you provided in advance.
B. We may post general notices on our message board for one (1) week or more for announcements pertaining to multiple accounts and groups. However, we will send individual notifications on matters of significant consequence for you in your personal transactions.
Article 9. Refunds
All sales are final and non-refundable. It is the buyers responsibility to check all dates and times of events before purchasing any products.
Article 10. Obligation to Protect Personal Information
The Company makes its best efforts to protect the member's personal information in accordance with applicable laws and regulations. The protection and processing of personal information shall be subject to applicable laws and the Company's Privacy Policy.
Article 11. Obligations of the “Online Store”
A. We will not engage in any activities that are illegal, in violation of these terms and conditions, or disrupt public order. We shall be fully committed to providing continuous and reliable services as outlined in these terms and conditions.
B. We shall have in place a security network to protect your personal information (including your financial data), and to ensure you can safely use of our internet services.
C. We are liable to compensate you for any damages incurred through false labeling and advertising on goods and services, in accordance with Article 3 in the Act on Fair Labeling and Advertising.
D. We will not send e-mail advertisements for the purpose of generating profits unless you have provided consent.
Article 12. ID and Password Obligations
A. Aside from the exceptions defined in Article 10, account holders are responsible for managing the IDs and passwords to their customer accounts.
B. Account holders should not allow any third parties to use their IDs and passwords.
C. Account holder shall notify us and follow our instructions if their ID and password have either been stolen or if they are aware that a third party knows them.
Article 13. User Obligations
You may not engage in the following actions:
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Uploading false information upon registration or profile editing
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Unauthorized the use of information belonging to others
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Altering information posted on the online store
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Uploading or posting other files and information (software and executables) aside from those designated by us
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Violating our copyrights and patents or those of third parties
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Defamation and obstruction of business against us or third parties
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Uploading and publishing information that is obscene, violent, and otherwise disruptive to public order
Article 14. Copyright Ownership and Restrictions on Its Use
A. The company retain all copyrights and patents concerning all works we create.
B. You may not utilize any information obtained from using our online store that is subject to copyright protection. You may not copy, send, publish, distribute, and broadcast information belonging to us without our consent, for commercial purposes or for sharing with a third party.
Article 15. Dispute Resolution
If a dispute arises, the company will take appropriate and prompt action to reflect the legitimate opinions or complaints raised by the member. However, if prompt resolution is difficult, the company will notify the member of the reasons and the processing schedule.
Article 16. Jurisdictions and Governing Law
The company shall make every effort to resolve disputes between members regarding the service amicably. In case of any disagreement in the interpretation of this Agreement or in the event of a dispute between the parties, the dispute shall be resolved in accordance with the laws of the Republic of Korea, prevailing customs, and the principles of good faith.
This Agreement shall enter into force on 11-15-2024.